Lost Something at Atlanta Airport? Which Office Has It
Left it in the terminal, on a plane or at security? ATL's Lost and Found is in the Domestic Terminal Atrium. Airlines, TSA and MARTA keep their own.
Items left in the terminal go to ATL’s Lost and Found, on the 3rd floor of the Domestic Terminal Atrium across from the USO office. The airline, TSA and MARTA each keep their own.
| Where you left it | Who has it | How to reach them |
|---|---|---|
| In the terminal | ATL’s Lost and Found | Email [email protected] or file a lost item report online |
| At a security checkpoint | ATL’s Lost and Found, and TSA | ATL’s email, plus TSA’s online form for ATL |
| On a plane or at a gate | The airline | The airline’s own lost and found |
| Turned in to MARTA | MARTA Lost & Found | MARTA’s online form |
ATL’s Lost and Found: location, hours and email
ATL’s own pages disagree on the hours. Its lost and found page says 7 a.m. to 9 p.m. Monday through Friday, excluding weekends and holidays, while its FAQ gives 8:30 a.m. to 5 p.m. Email [email protected] before you make the trip.
Delta and other airlines keep their own
Delta has its own Lost & Found in the Domestic Terminal, and our Delta Lost & Found listing shows where. ATL doesn’t publish hours or a contact for it, so check Delta’s website before you go.
American Airlines takes lost and found reports online. It covers items left on the plane, at the gate or in an Admirals Club, and it searches for up to 30 days. American’s page sends people who lost something elsewhere in the airport to the airport’s own office.
Items left at security can be in two places
ATL’s Lost and Found and TSA can both have it, so email ATL and use TSA’s online form. TSA’s list for Atlanta gives no phone number.
TSA says it holds checkpoint items for at least 30 days. Be ready to describe the item, its color and when you lost it. You can collect it yourself or approve someone else in writing, and TSA can ship it at your expense. After the 30 days, TSA removes and destroys the memory on unclaimed electronics. Put your contact details on the outside of a laptop.
MARTA keeps its own lost property
You file a report online, and MARTA’s page says it can take up to five business days to reach the office.
- MARTA keeps recovered items for 30 days.
- You claim them in person with a valid photo ID, and the office works by appointment only.
- Request an appointment from MARTA’s Lost & Found at 404-848-3208 or [email protected].
- Office hours are Monday through Friday, 8:30 a.m. to 5 p.m.
If you can’t tell where you lost it
Email ATL’s Lost and Found, and ask a Customer Experience Representative at the Domestic Terminal’s west crossover to point you to the right office. Our information desks page lists where the information desks are and where the representatives stand.
Sources
- Our lost and found page, Delta Lost & Found listing, information desks page
- ATL lost and found, FAQ and Customer Experience Representatives pages, published by Hartsfield-Jackson Atlanta International Airport
- TSA lost and found page, published by the Transportation Security Administration
- MARTA lost and found page, published by MARTA
- American Airlines lost and found page