ATLAirport Guide

Every facility at Atlanta airport, A to Z: what's listed and where

ATMs to Wi-Fi, chapels to the USO: every service ATL lists and where it is. The airport lists no water refill station and no left-luggage desk.

A round steel basin with a curved sensor tap and a black soap pump on a pale stone counter, more basins soft along the counter behind.
Restroom basins on a concourse

ATL lists chapels and lactation pods, a dog park, free Wi-Fi and a USO. It doesn’t list a water refill station or any left-luggage or locker service. The Customer Experience Representatives at the Domestic Terminal’s west crossover give out general information, so ask them, and our water guide and bag guide cover what to do instead. Food and shops have their own directory in our concourse-by-concourse guide.

Find any service in the A to Z table

Facility Where the airport lists it More
Adult changing station Concourse F Accessibility services
ATMs Truist machines in the Domestic Terminal, on Concourses T, A, B, C, D and F and at International Departures, plus ATMs at International Arrivals. 24 hours, except the Concourse F and International Arrivals machines, which don’t list hours ATMs and the ATM guide
Bag services Bag Services at International Arrivals, Oversize Baggage Drop at International Departures Baggage services
Bank Truist Bank, listed with different places and hours (see below) Truist Bank
Chapels Domestic Terminal atrium, third floor, before security. Concourse E, behind the Martin Luther King, Jr. exhibit, and Concourse F, in the International Terminal atrium, both after security. The prayer room and chapels are open 24 hours a day, 7 days a week Chapel
Currency exchange ICE Currency Exchange on Concourse E next to Gate E11 and near Gate E27 (24 hours), on Concourse F next to Gate F6 (24 hours) and at International Arrivals (ICE 11am - 9pm, and Travelex open 24 hours). Concourse T has one marked on the airport map Currency exchange
Customer Experience Representatives Domestic Terminal west crossover and the Transportation mall at the Plane Train Information desks
Defibrillators On the concourses and in the terminals, marked by wall signs. In an emergency, call 911 Medical and emergencies
Dog park and pet relief Indoor relief areas on every concourse, a pet relief area right outside door A1 at International Arrivals, and the fenced Poochie Park outside doors W1 and W2 in the ground transportation area. Always open Pet relief areas
Family restrooms Every concourse, the Domestic and International Terminals and the Rental Car Center Families and kids
Free Wi-Fi Join ATL Free Wi-Fi, open a browser, fill in the form and accept the terms. Support is (877) 452-9434 Wi-Fi
FuelRod chargers Kiosks on Concourse C (next to Gate C22 and near Gate C36), on Concourse E east of center and at International Departures by check-in, all 24 hours Charging and power
Global Entry International Arrivals Customs and Global Entry guide
Hearing loop telephones Concourse E, International Departures and International Arrivals Accessibility services
Information desks Concourse E, Concourse F and International Arrivals Information desks
Lactation pods Domestic Terminal West Crossover, Concourses T, A, B, C, D, E and F, and Rental Car Center levels 2 and 3. The concourse pods are after security Lactation pods
Left luggage Not listed Luggage storage
Lost and Found Domestic Terminal atrium, third floor, across from the USO office, plus Delta Lost & Found in the Domestic Terminal. Hours differ (see below) Lost and found
Lounges Concourses T, A, B, C, D, E and F Lounges
Police Atlanta Police Department at International Arrivals Police and security
Postal drop boxes Concourses T, A, C and F and the Domestic Terminal Post and postboxes
Restrooms Every concourse, the Domestic and International Terminals and the Rental Car Center Restrooms
Sensory room Concourse F Sensory room
Shoeshine Mastershine across from South Baggage Claim #7 in the Domestic Terminal, listed as open 24 hours, though the airport’s map also shows Mon-Fri 5:30 a.m.-11:30 a.m., closed Sat and Sun. Mastershine on Concourse A next to Gate A20, listed Mon-Sun 6:30 a.m.-5 p.m., though the map also shows Mon-Fri 7:30 a.m.-5:30 p.m., Sat and Sun 8 a.m.-4 p.m. Shoeshine
Spa, massage and chiropractor XpresSpa on Concourse A center, next to Gate C36 on Concourse C, next to Gate D26 on Concourse D and in the center of Concourse E. Be Relax on Concourse B near Gate B22. The Chiroport on Concourse A center Spa and massage guide
Stroller loan The airport’s directory lists Strollers, and Wheelchairs & Strollers, in the Domestic Terminal with no more precise place and no hours Strollers guide
Smoking zones Outside only, at least 25 feet from the terminal entrance. Smoking and vaping aren’t allowed inside Smoking areas
USO Domestic Terminal upper level (mezzanine). Open Mon-Fri 8am-9pm, Sat 9am-7pm and Sun 10am-8pm. Hours may vary with trainings, deployments and the seasons USO guide
Vending machines Coca-Cola machines on Concourses T, A, B, C, E and F (24 hours) and on Rental Car Center levels 2 and 3, and one marked on the map in Concourse D Vending machines
Water refill Not listed Water refill stations
Wheelchair assistance Domestic Terminal, Concourses A and B and International Departures. Ask for a chair when you book, or at your airline’s ticketing counter Accessibility services
Wheelchair charging station Concourse C Accessibility services

A few details differ between the airport’s pages

Detail One page says The other says
Truist Bank The airport’s amenities page: in the atrium, 9 a.m. to 3 p.m. Monday through Friday, closed Saturday and Sunday The airport’s directory: across from South Terminal Baggage Claim #5, 9:00 a.m. to 3:00 p.m. every day
Pet relief on Concourses C and E The amenities page: Gates C17 and E15 The airport’s relief-areas article: C19 and E14
Lost and Found hours The airport’s FAQ: 8:30 a.m. to 5 p.m. Monday through Friday, excluding holidays The airport’s lost and found page: 7 a.m. to 9 p.m. Monday through Friday, excluding weekends and holidays

If you’re on Concourse C or E, check near both gates. The bank’s number on the airport’s page is (470) 498-5533, so call before you cross the terminal. Lost and Found takes email at [email protected].

Eating, lounges and care have their own guides

The table says where a service is. These guides say what it’s like and who can use it.

Sources